Designing a Human-Centered Leadership Strategy

SHRI Outlook 2017: Singapore: Singapore Human Resources Institute
February 21, 2017
Speaker: So-Young Kang

So-Young was invited to speak to Human Resource professionals on the ingredients necessary for designing a human-centred leadership strategy.

In her talk, So-Young shared that most organizations have a lack of clarity on what the ideal leader should look like. Consequently, they also don’t have a clear strategy on how to develop such leaders.

She expressed what her version of what an ideal leader looks like – a human-centered leader who puts others first.

A human-centered leader has the following qualities:
Human – Values-based, vision-driven
Creative – Entrepreneurial and able to innovate
Adaptive – Culturally adaptable and resilient

To develop such leaders, 3 key ingredients are required:
Clear leadership vision – Clear purpose for the type of transformational leader the organization needs
Redefining capabilities – Character and competencies required for the organization given its strategy (the I-Shaped Individual)
Key enablers to support and cascade – Tools to support leaders to apply what they learn and cascade at scale

Her key messages to the HR professionals at SHRI are as follows:

  1. Start with being ‘human’ and defining leadership from the ‘inside out’
  2. Value I-shaped leaders with strong character base
  3. Cascade through organization especially to mid-management
  4. Redesign how we develop leaders to move from ‘learning’ to ‘being’ through increased focus on application